Ai999 Privacy Policy
Your Data, Our Responsibility

1Introduction

Ai999 is one of Bangladesh's most popular online gaming platforms. We believe that protecting the privacy of each member's personal information is our fundamental responsibility. This Privacy Policy ("Policy") explains how ai999 collects, uses, stores, and safeguards your personal information.

By registering with ai999, using our website or mobile app, or accessing our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, we recommend that you do not use our services.

We update this Policy on a regular basis, and members are properly notified of any changes. The date of the latest update is shown at the top of the page.

2Information We Collect

Ai999 collects your information in a number of ways. Below is a detailed breakdown of what types of information are collected:

Data Type	Example	Methods of Collection
Identity Information	Name, date of birth, national ID	Registration Form
Contact Information	Email, Phone Number	Registration Form
Financial Information	BKash/Nagad number, bank details	Payment Processing
Device Information	IP Address, Browser, OS	Automatically
Gaming Information	Bet history, win/loss record	Platform Logs
Location Data	Country, city (approximate)	IP Geolocation

No unnecessary information beyond the above is collected. ai999 always follows a Data Minimization policy, collecting only what is strictly needed.

3Purpose of Data Use

Ai999 uses your personal information only for the following specific purposes:

• Account Management: To complete registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• KYC Verification: To verify identity and prevent fraud.
• Customer Support: To troubleshoot issues and provide support.
• Promotions & Bonuses: To apply eligible offers and bonuses to your account.
• Security Monitoring: To detect fraud, unlawful activity, and suspicious behavior.
• Legal Obligation: To retain and report data in compliance with applicable laws.
• Service Improvement: To analyze and improve user experience.

Ai999 never sells or rents your information to third parties for advertising purposes. This is our firm and unwavering commitment.

4Data Storage & Protection

Ai999 uses industry-leading technology to keep your data secure. Our security measures include:

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Unauthorized access is fully blocked.
• Regular Security Audits: Periodic system audits conducted by third parties.
• Restricted Access: Only authorized personnel have access to your information.
• Data Backup: Regular backups are maintained to prevent data loss.

Even after your account is closed, data may be retained for up to 5 years to meet legal and regulatory requirements. After that, it is securely deleted.

5Sharing Data with Third Parties

Ai999 does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, or your bank — solely for processing transactions.
• KYC Partner: With accredited identity verification service providers.
• Legal Authorities: With government agencies when required by court order or legal obligation.
• Technology Providers: With cloud storage or hosting providers — under strict confidentiality agreements.

All third parties working with ai999 are required to uphold the same standard of privacy policy. Any breach of agreement will result in immediate termination of the relationship.

6Cookie Policy

Ai999 uses cookies on its website to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to analyze and improve site performance.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

7Your Rights

Under the ai999 Privacy Policy, you have the following rights:

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
• Right to Data Portability: You can request your data in a portable format at any time.
• Right to Object: You may object to any use of your data.

To exercise any of these rights, send an email to [email protected]. We aim to respond within 30 business days.

8Minor Protection

Ai999 is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that a minor is using our services, the account will be immediately suspended and all collected data will be deleted.

If a parent or guardian suspects their child is using ai999, please contact us immediately at [email protected].

9Policy Updates

Ai999 may update this Privacy Policy as needed. Any changes will be communicated in the following ways:

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will be notified by email of any significant changes.
• A notification may be displayed when you log in to the platform.

Continued use of the site after a revised policy is published will be considered acceptance of the updated terms.

10Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

When submitting a privacy request, please use your registered email address and clearly state the subject. Requests will only be processed after your identity has been verified.